Refund Policy
Last Updated: 7/27/2026
14-Day Money-Back Guarantee
In alignment with Paddle's Buyer Terms, HuPow offers a 14-day money-back guarantee on all subscription purchases. If you are not satisfied with the service, you are entitled to a full refund within 14 days of your initial purchase or automatic renewal.
How to Request a Refund
To request a refund within the 14-day window, please contact us at support@hupow.app with your account email and order details. Approved refunds will be processed back to your original payment method.
Subscription Cancellations
You can cancel your subscription at any time directly through your account or by contacting support. Canceling your subscription stops future automatic renewals. You will retain access to your Pro features until the end of your current billing period, and you will not be charged again.
After the 14-Day Window
Refund requests made after the 14-day window are reviewed on a case-by-case basis at our discretion. However, you may always cancel your subscription to prevent any future charges.
Payment Processing
All billing, refunds, and payment disputes are securely managed by Paddle, our Merchant of Record.